Effective date: March 1, 2026
These Terms of Service ("Terms") govern your access to and use of MuneroHQ, a SaaS invoicing platform operated by MuneroHQ Software Solutions Inc., a corporation incorporated in British Columbia, Canada ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms.
MuneroHQ provides online invoicing tools for Canadian freelancers, solopreneurs, contractors, and small businesses, including invoice creation, PDF generation, AI-assisted drafting, email delivery, flexible payment collection (card payment links, e-transfer instructions, or invoice-only), and payment receipt delivery ("Service"). Features vary by subscription plan. Where you choose to connect a third-party Stripe account via Stripe Connect, card payments are processed as destination charges directly to your connected account.
You must be at least 18 years old and legally capable of entering into binding contracts to use this Service. By registering, you represent that you meet these requirements.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at support@munerohq.com if you suspect unauthorized access. We are not liable for losses arising from unauthorized use of your account.
MuneroHQ offers a Free plan and a Pro plan. The Pro plan is billed at $19.00 CAD per month or $190.00 CAD per year (plus applicable taxes), charged in advance on a recurring basis via Stripe. All prices are in Canadian dollars.
Your subscription will automatically renew each billing period unless cancelled. You may cancel at any time through the Stripe customer portal accessible from your Subscription page. Cancellation takes effect at the end of the current billing period — you retain Pro access until that date.
We reserve the right to change pricing with 30 days' advance notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.
The Free plan is limited to 5 invoices total. It includes PDF generation, email delivery, flexible payment collection (Stripe payment links, e-transfer instructions, or invoice-only), Stripe Connect for direct card payouts, payment confirmation emails to customers, custom invoice numbers, and up to 20 AI-assisted drafts per month. Free plan users do not have access to the Revenue Dashboard, which is available on the Pro plan only.
You agree not to use the Service to:
We reserve the right to suspend or terminate accounts that violate these terms without notice.
You retain ownership of all data you enter into MuneroHQ, including business information, customer records, and invoice content. By using the Service, you grant us a limited licence to store, process, and transmit your data solely to provide the Service.
You are solely responsible for the accuracy and legality of the invoices and information you create using MuneroHQ. We do not verify invoice content or business registration details.
MuneroHQ integrates with Stripe for payment processing and Resend for email delivery. Your use of these integrations is also governed by Stripe's and Resend's respective terms of service. We are not responsible for the actions or omissions of these third parties.
Where you connect a Stripe Express account via Stripe Connect, you are also subject to the Stripe Connected Account Agreement. We facilitate destination charges on your behalf but do not hold or intermediate your funds. Stripe's terms are available at stripe.com/legal.
The MuneroHQ name, logo, software, and all associated intellectual property are owned by MuneroHQ Software Solutions Inc. Nothing in these Terms grants you any right to use our trademarks, branding, or proprietary technology beyond what is necessary to use the Service.
MuneroHQ applies GST/HST/PST/QST rates based on standard rules for service-based businesses operating in Canada. Tax calculations are provided as a convenience tool only and do not constitute tax advice. Rates are based on publicly available CRA and provincial guidelines and are updated as changes are announced.
You are solely responsible for verifying that the tax applied to your invoices is correct for your specific business activities. If your business has unique tax requirements — including exempt supplies, zero-rated goods, or industry-specific rules — you should consult a qualified tax professional before relying on MuneroHQ for tax compliance.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that defects will be corrected.
To the maximum extent permitted by applicable law, MuneroHQ Software Solutions Inc. shall have no liability whatsoever for any damages, losses, or claims of any kind arising from your use of or inability to use the Service, including but not limited to direct, indirect, incidental, special, consequential, or punitive damages, loss of profits or revenue, loss of data, or any other intangible losses, whether based in contract, tort, or any other legal theory.
These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of British Columbia.
We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice within the Service. Your continued use of the Service after the effective date of updated Terms constitutes acceptance of the changes.
For questions about these Terms, contact us at:
support@munerohq.com
MuneroHQ Software Solutions Inc., British Columbia, Canada